Frequently Asked Questions

Is LegalPassport a government agency?

No. LegalPassport is a private company that assists clients with the preparation, review, and submission of passport applications through established expedited processes. We are not affiliated with or endorsed by the U.S. government.

What does LegalPassport help with?

We assist clients by reviewing application materials for accuracy and completeness, providing procedural guidance, coordinating secure shipping, and submitting applications through established courier processes for expedited handling.

How fast is expedited passport processing?

Processing times vary based on government workload, eligibility, and application type. While LegalPassport facilitates rapid submission, final processing times are determined solely by the U.S. government.

What is your success rate?

Based on applications reviewed and submitted in accordance with our procedures, LegalPassport maintains a 99% success rate. This does not include delays or outcomes resulting from customer-provided errors, shipping carrier delays, or government decisions.

Do you guarantee approval?

No service can guarantee government approval. Our role is to help ensure applications are accurate, complete, and properly submitted to reduce avoidable delays.

How do I submit my documents?

Clients securely ship their application materials via FedEx® directly to our courier network. Detailed instructions are provided after order confirmation.

How quickly are applications submitted?

Once complete materials are received, applications are typically submitted to the appropriate Passport Agency within two hours.

Where are your offices located?

LegalPassport operates a nationwide network of more than 30 locations and works with Passport Agencies in Philadelphia, San Francisco, and Houston.

Do I need to visit a location in person?

Most clients do not. However, we connect clients with trusted local photo centers and FedEx brick-and-mortar locations through our affiliate network when in-person services are helpful.

Can you help with passport photos?

Yes. We connect clients with trusted local photo providers that meet passport photo requirements.

What if I make a mistake on my application?

Our Passport Specialists review materials and flag issues before submission, but clients are responsible for providing accurate information and required documentation.

What shipping service do you use?

We assist with secure FedEx® shipping to ensure timely and trackable delivery of materials.

Are my documents secure?

Yes. We use secure handling procedures and established logistics partners to safeguard sensitive documents.

Can you help with last-minute travel?

We assist with urgent travel cases where eligibility requirements are met, subject to government availability.

Do you handle renewals and new passports?

Yes. We assist with renewals, new passport applications, and certain special circumstances, subject to eligibility.

How do I contact Customer Services?

Clients may contact our Customer Services Team by phone or email for guidance and status updates.