Legal Passport does not issue Passports. The State Department’s Passport Agency has complete control over the issuing of US passports to US citizens. The US Passport Agencies have the right to request additional information and additional support documentation. We have no control over these requested additional requirements but will notify you promptly application is rejected, and we will let you know what new information you need to provide. Service fees to legal passport and State Department, hence, are non-refundable.
The U.S. Passport Agency cannot issue a passport if you have any one of several issues. Please advise the agent if you have problems that will keep you from obtaining a passport.
- Criminal conviction
- Child support
- Criminal conviction or probation not completed
- Owing U.S. Government Money from loans received overseas, such as emergency repatriation funds.
- Any failure to meet the requirements.
SUSPENSE: At times, during the adjudication process the U.S. Government will place suspense on a passport application. Suspense cases occur when, after reviewing the application, the passport agency feels they need additional information. The most common, but not all, of the reasons are:
- Additional identification and/or documentation,
- Birth record issues,
- Routine name hold.
- Fraud issues
- Multiple lost passports.
The Adjudicator has the right to request any information they deem necessary to satisfy the requirements for a passport.
IF YOUR PASSPORT IS PLACED IN SUSPENSE
You need to act quickly to resolve the issue. THE U.S. Department of State will hold a suspense application active for ninety (90) days. If the problem is not resolved within that time period the application is considered TO BE ABANDONED. THE U.S. DEPARTMENT OF STATE DOES NOT REFUND APPLICATION FEES ONCE THE APPLICATION HAS BEEN SUBMITTED. It is important to note that once an application is placed in suspense under your name you must deal with the problem before any future passport can be issued. It is recommended that if you have any reason that you feel your application may place in suspense you mention it to our company in advance so that you can fix the problem before the application is submitted
Legal Passport Services
In the area of passport expediting, Legal Passport does not exert any control over any US Passport Agency and its decision to issue a passport to our customers. All applications are submitted based on the available criteria.
Legal Passport Services does not issue passports. All service fees are non-refundable. WE RECOMMEND THE PURCHASE OF TRAVEL INSURANCE TO COVER ANY LOST TRIP, DELAYS, OR EVEN TRIP CANCELATION. Go to legalpassport.com for further details.
Legal Passport Services acts on the behalf of the customer and takes no responsibility for the services provided by the U.S. Passport Service, any U.S. Postal Service Acceptance Agent program, Clerks of Court in any jurisdiction, Foreign Consulates, Embassies, Travel agents, in connection with the granting of passports. This responsibility applies to requirements and information obtained from any government agency. All information and prices are subject to change without notice
Legal Passport Services takes no responsibility for delays or loss of passports as may happen through the services above or any additional official government agency not listed, the U.S. Postal Express Mail, or by any guaranteed delivery services such as FedEx, Express Airline Shipments (Delta Dash, TWA, WorldPax or other similar services), UPS, Airborne, DHL, Airborne and the U.S. Postal Express Mail. Legal Passport Services is not responsible for acts of war, acts of God, airline delays, or weather delays. Damage compensation for errors, omissions, or any additional reason is not available. Legal Passport Services does not take responsibility for the information provided by the client in connection with applications for passports. This disclaimer applies to all instructions and information on the website legalpassport.com.